3.01.2006

They say that breakin' up is hard to do...


Yes, I do have a song for pretty much everything in my life.

Breakup #1 today: Calling the minimed rep as a courtesy to let her know I'd chosen the Cozmo. I was quite nervous actually, but the onus was on customer service and not the rep. She of course asked what features tipped the scales in favor of the cozmo and I mumbled something about being able to program it with my computer instead of on the pump itself, and being able to name different profiles and temp basals.

She mentioned that the 715 could be programmed with the computer, but maybe that was getting into a level of detail I wasn't interested in (?) and that they felt that naming things could get confusing, because (her example) "Bagel" could be a huge bagel, or a mini bagel. I don't know what the heck she was talking about, because at that point I wasn't really listening, I was doing the phone equivalent of looking for an exit.

I did say it was 'goodnight' and not 'goodbye' because I certainly will be watching the emergence of continuous glucose monitoring systems with great interest, and I know that MM will be in the forefront of that effort. Is this the equivalent of saying, "It's not you, it's me" ?

Breakup # 2... on hold, sort of. I can't get an appointment with another endo until the end-o of May. So, for now, I haven't caused a scene and stomped out of my current endo's practice. I meet with the doc at the end of March, at which point I really need to express my dissatisfaction with their pump options.

Funny thing... the PA was enthusiastic about the Omni Pod, which kind of threw me because I went in there thinking he had a Minimed bias. Turns out, the local Pod rep used to work for Minimed. Sigh.

So, long story not nearly short enough, I left the office with the Statement of Medical Necessity (which the PA felt was just way too long, which is probably why I had to schedule a visit and pay a copay to help him fill it out).

Pump will be here tomorrow.

Yay.

5 Comments:

At 9:45 AM, Blogger Nicole P said...

Yikes. That's about all I have to say. My mother says you learn the most about a person when things are not going so smoothly. I guess my mom might be right. (Again).

 
At 6:23 PM, Blogger Nicole P said...

Just so that I'm not misunderstood...

I meant in my comment that Kassie learned about her endo and that office when the going got rough, not that we learned something about Kassie, we all know that Kassie's got some gumption!

 
At 6:39 PM, Blogger Kassie said...

no offense taken!

 
At 5:26 PM, Blogger floreksa said...

Hey Kassie!!!

You're gonna love the Cozmo. Best switch I ever made, although the "breakup" with MiniMed was just as hard. Rep actually called me a yr later wondering why I had switched....

 
At 11:06 PM, Blogger Unknown said...

How long did those of you who switched stick with Minimed? I am still using my old 511 - wondering about either upgrading or switching...

 

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